Orders are fulfilled as they are placed, usually within 10-14 BUSINESS days (NOT counting weekends or legal holidays). Usually I ship much faster, but do not want any disappointments, so bear in mind I operate many privately owned websites, aside Etsy so I and my staff, fulfill ASAP – If you NEED a RUSH on your order, contact the shop and I can nearly always accommodate.
I do fulfill orders in a very systematic schedule, so I can always try and wiggle things around to get you something made (if its not already made and ready to ship, which at least half the shop is “Ready To Ship” fairly quickly, often within 1-2 days if necessary and offer expedited shipping to help you with that as well) – I honestly understand you want to get your order as fast as possible, and to that end, I work with an ” internal business system schedule here in the office/studio” to help make this happen. 🙂
*** During peak times of the year (Christmas, Valentines Day, Mother’s and Father’s Day, etc.) please EXPECT TO ADD an additional few days for processing as we are typically swamped with orders and each piece must be made to perfection before it can ship. If you MUST have your purchase sooner, please write to ensure that we can accommodate – usually its very doable so please just ask. Shipments are made using USPS with Delivery Confirmation.
Please allow for variances other than those provided by USPS regarding delivery times. Expedited shipping can be arranged by request – please make sure to contact us in advance and we will do everything in our power to service all of our wonderful customers. ((smile))
We process orders not only from this Etsy shop but several websites and many, many dealers and wholesalers, etc and private commissions as well as work from boutiques, galleries, etc. PLEASE BEAR THIS IN MIND WHEN PLACING YOUR ORDER SO THERE ARE NO DISAPPOINTMENTS. Thank you for your understanding.
IMPORTANT NOTE: We do NOT process ANY orders over the weekend.
NOTE: At any time that edmdesigns has ANY “SHOP SALES EVENT”, please allow an extra few days for your order to be completed and processed for shipping to be able to accommodate the extra workload.
ALSO NOTE: ALL watch mechanisms are NON-WORKING and taken from watch movements that no longer serve their original purpose. In addition, I would NEVER destroy a working pocket watch, wrist watch or ANY mechanism for the use of making any jewelry. All my work is for the intention of upcycling, re-purposing and redesigning into new wearable jewelry, so long forgotten, broken watch mechanisms have “new life” in the designs you see.
International orders will be completed with Customs Label registered to Country of destination and will carry a Tracking and REQUIRE A SIGNATURE – no exceptions.
International orders will REQUIRE USPS Priority Service with Tracking as those countries’ carriers are not entirely reliable and therefore deem it mandatory to send only with Global tracking. Thankfully our clients appreciate the diligence to take cautionary measures to ensure safe arrival.
We will ship ALL International Orders using USPS Priority Shipping with tracking. ALL parcels MUST have tracking to their country and that’s available using this service. Typical shipping times is roughly 12-18 days (+/- a few days) depending on your country. Customs Dept. may hold your parcel for inspection or VAT fees, or your signature on the parcel, which we have no control of, but that is the recommended time table offered by USPS.
Again, International Buyers, PLEASE provide a Contact name and FULL PHONE NUMBER with your order as its NEEDED for Customs Forms and Shipping Labels – Also, please make sure your address is properly written out with ALL the information you can provide so your order doesn’t get delayed over missing info and relying on International carriers to do clerical work for figure out whats “wrong with this address??” – We never want to rely on them to do our parts to minimize any errors or lazy workers not making efforts if there is missing or incorrect information on the shipping and Customs Forms. Better safe, than sorry ((wink))…
**Note: If you wish to UPGRADE to FASTEST SERVICE AVAILABLE, contact me and you can purchase USPS EXPRESS INTERNATIONAL Service – currents rates (effective 01/17/2017) have been raised and the cost is $69.95 – please ask if you are concerned, its strictly priced and controlled by USPS. But your parcel will be fully traceable within their systems and arrive within a week +/- a few days.
THE ABOVE OUTLINE IS THE ONLY WAY WE SHIP TO ANY COUNTRY OUTSIDE THE USA. NO EXCEPTIONS.
edmdesigns, is not responsible for any of the taxes, tariffs, VAT fees and customs duties, that can be charged to international parcels by your country. Those are determined by YOUR OWN country’s laws and in no way will edmdesigns forge or alter documents or Custom’s Forms as this is a violation and unlawful. Please do not ask us to do this – the answer is we do not participate in any type of scamming with the Federal Postal System. Thank You.
***** REPEATING:::: VERY IMPORTANT FOR INTERNATIONAL BUYERS: *****
If you have VATs or other tariffs in getting your parcel, that remains the BUYER’S responsibility. Please do NOT ask us to forge documents, we will not do so. Please factor that in when making your shopping decisions. All Sellers MUST complete Custom’s Forms anywhere outside of the US and we do so with the full information. Also, we cannot control what Customs does with your parcel once it reaches their hands. If they chose to inspect randomly, or hold for any reason, this also is something we cannot control. Please understand this very important and relevant information. We do NOT control Customs Dept. affairs – your country’s Customs Office does.
Special requests will be completed per terms agreed upon. Shipping costs are stated in listings accordingly.