Items are carefully packed to protect them during transit.
Generally all art will be shipped in a secure package via USPS mail. Tracking info available upon request.
All packages are shipped as soon as possible-usually within 3 to 5 business days.
INTERNATIONAL ORDERS: International orders can take several weeks, depending on where the package is being shipped and the policies of the customs department there. When shipping from the U.S. to most of Western Europe it usually takes about 1 to 2 weeks or 7 to 10 business days. On rare occasions when shipping to some countries, it can take up to 3 or 4 months. Although Etsy has recently changed the wording on listings saying that VAT (if applicable) is included, most international customers don’t want it automatically added in since fees are often collected randomly. So any Customs or Duties will be the buyers responsibility.
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UK CUSTOMERS: IN RECENT YEARS ROYAL MAIL HAS BEEN MORE VIGILANTLY ENFORCING DUTIES AND VAT COLLECTION ON INTERNATIONAL ORDERS. PLEASE READ THE FOLLOWING INFO FROM THEIR SITE, www.gov.uk/goods-sent-from-abroad/tax-and-duty.
TAX & DUTY: You’ll be contacted by Royal Mail, Parcelforce or the courier company explaining how to pay any VAT, duty and fees for dealing with customs. They’ll normally hold your parcel for about 3 weeks. If you haven’t paid the fee by then, it’ll be sent back.
VAT: You pay VAT on goods sent from non-European Union (EU) countries and EU special territories (eg the Canary Islands) if they’re:
gifts worth more than £39
other goods worth more than £15
alcohol, tobacco products and fragrances (eg perfume, toilette water, cologne)
You’ll be charged at the VAT rate that applies to your goods. VAT is charged on the total value, including:
the price paid for the goods
postage, packaging and insurance
any duty you owe
CUSTOMS DUTY: You’ll be charged Customs Duty on gifts and other goods sent from outside the EU if they’re above a certain value. The value includes:
the price paid for the goods
postage, packaging and insurance
Type and value of goods
Anything under £135 No charge
Gifts worth £135-£630 2.5%, but rates are lower for some goods – call the helpline
Gifts above £630 and other goods above £135
The rate depends on the type of goods and where they came from – call the helpline
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T-SHIRTS: T-shirts are printed on demand and shipped to you directly from the printer; turn-around time is around 1 week. This gets them to you faster than if they come to us first. If your order contains other items, you will receive two shipments; one from the T-shirt printer and one from us. This means that YOU WILL RECEIVE THE T-SHIRT EITHER BEFORE OR AFTER THE OTHER ITEMS.
